At ZUJI, we care about what you need and want for your next journey. Even though we are online, we are still committed to support you and answer your questions in flexible ways. From searching for information on our comprehensive website to calling our Sales & Customer Care Hotline, we are here before and after your have booked on ZUJI.
Three Ways to Help Your Travel Planning at ZUJI:
1) Speak to us
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Via ZUJI Sales & Customer Care Hotline, our travel consultants will always make the best effort to:
800 938 600 (within Hong Kong) +65 6634 0369 (outside Hong Kong) Operating Hours Monday to Friday : 8am to 8pm Saturday, Sunday and Public Holidays : 9am to 5pm |
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2) Email us
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If you would like to amend or cancel your booking, feel free to give us a call! We will not be able to proceed requests for amendment or cancellation via email. Our Customer Care Team will go through the fare conditions with you, check availability on the dates and flights you wish to travel on, as well as advise you if your ticket needs to be revalidated/reissued. Amendments and cancellations are subject to the rules of the fare that you have purchased.
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| Booking / Reservation : | sales_enquiries@zuji.com.hk | |
| After-sale Service : | customercare@zuji.com.hk | |
| Other Products : | ||
| Cruise : | support@cruiseagents.hk or call 800 901 682 | |
| Cars : | reservations@holidayautos.com.ae or call +971 4 343 3505 | |
| Insurance : | General Enquiries : zujisales@allianz.com.hk or call +852 2522 5848
(Operating hours : Monday to Friday 9am to 5pm) |
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| Emergency Assistance : medical@allianz-assistance.com.cn
or call +86 10 8535 5960 (Reverse charge call from overseas, operating 24 hours per day) |
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| Insurance Claims : claims@allianz-assistance.com.cn
or call +86 10 8535 5266 (Reverse charge call from overseas, operating Monday to Friday 9am to 6pm) |
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| Activities : | support@viator.com | |
3) Keyword Search on our website
| Before you buy | Once you've booked | ||
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© 2002-2013
ZUJI Properties A.V.V. All rights reserved.
ZUJI Ltd. Travel Agent Licence no. 352404. IATA Passenger Sales Agent no. 13-3 0636 6.
Company registration no. 31909277.
28/F., Chinachem Leighton Plaza, 29 Leighton Road, Causeway Bay, Hong Kong.