Best Western Plus Alpen Resort Hotel

Spissstrasse 52, Zermatt, 3920, CH

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Best Western Plus Alpen Resort Hotel

About the hotel

Property Location
With a stay at Best Western Plus Alpen Resort Hotel in Zermatt, you'll be near ski lifts and minutes from Gornergrat Station, and close to Matterhorn Museum. This 4-star hotel is within close proximity of Mountaineers Cemetery and St. Mauritius Church.

Rooms
Make yourself at home in one of the 55 guestrooms featuring minibars and LCD televisions. Your room comes with a pillowtop bed, and all rooms are furnished with single sofa beds. Rooms have private balconies or patios. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

Amenities
Enjoy the convenience of ski-in/ski-out access at this hotel, which also features outdoor tennis courts and an indoor pool. Additional features at this hotel include complimentary wireless Internet access, concierge services, and an arcade/game room.

Dining
Grab a bite to eat at the hotel's restaurant, where you can enjoy drinks at a bar and dine alfresco (weather permitting). Or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. A complimentary hot/cold buffet breakfast is served daily.

Business, Other Amenities
Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has facilities measuring 269 square feet (25 square meters), including a meeting room. A train station pick-up service is provided at no charge.

Hotel Facilities

  • Sauna
  • Terrace
  • Spa tub
  • Garden
  • Bar/lounge
  • Concierge services
  • Ski storage
  • Free newspapers in lobby
  • Luggage storage
  • Restaurant
  • Arcade/game room
  • Ski-in/ski-out access
  • Indoor pool
  • One meeting room
  • Ski passes available
  • Computer station
  • Fitness facilities
  • Dry cleaning/laundry service
  • Free breakfast
  • Outdoor tennis courts - 2
  • Conference space size (feet) - 269
  • Free WiFi
  • Tennis on site
  • Free train station pickup
  • Total number of rooms - 55
  • Steam room
  • Number of floors - 5
  • Coffee/tea in common areas
  • Conference space size (meters) - 25
  • Front desk (limited hours)
  • Tours/ticket assistance
  • Elevator/lift
  • Designated smoking areas
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Room Facilities

  • Free toiletries
  • Desk
  • Phone
  • Free cribs/infant beds
  • Minibar
  • Free WiFi
  • Sofa bed size single
  • Daily housekeeping
  • Separate sitting area
  • Cable TV service
  • Bathtub or shower
  • Hypo-allergenic bedding available
  • Pillowtop mattress
  • Bathrobes
  • Hair dryer
  • Slippers
  • LCD TV
  • Iron/ironing board (on request)
  • Coffee/tea maker
  • Balcony or patio
  • In-room safe
  • Blackout drapes/curtains
  • Private bathroom
  • Room service (limited hours)
  • Rollaway/extra beds (surcharge)
  • Sofa bed
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Hotel Policy

Know Before You Go

  • This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Cribs (infant beds) are available for an additional fee
  • Rollaway bed fee: CHF 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3 per person, per night for adults; CHF 1.5 per night for guests aged 6-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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