Casa Pestagua Relais Châteaux

Santo Domingo, 33-63, Cartagena, 130001, CO

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Casa Pestagua Relais Châteaux

About the hotel

Property Location
With a stay at Casa Pestagua Relais Châteaux in Cartagena (Cartagena Walled City), you'll be minutes from Santo Domingo Square and Puerta del Reloj. This 4.5-star hotel is within close proximity of Botero's Mujer Reclinada and Plaza Santo Domingo.

Rooms
Make yourself at home in one of the 11 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and irons/ironing boards, and housekeeping is provided daily.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at a restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at a complimentary reception, held daily. Relax with your favorite drink at a bar/lounge or a poolside bar.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cartagena? This hotel has facilities measuring 2152 square feet (200 square meters), including a meeting room. A roundtrip airport shuttle is provided for a surcharge (available on request).

Hotel Facilities

  • Laundry facilities
  • Elevator/lift
  • Conference space size (feet) - 2152
  • Total number of rooms - 11
  • Bar/lounge
  • Tours/ticket assistance
  • Luggage storage
  • Outdoor pool
  • Concierge services
  • Full-service spa
  • Restaurant
  • 24-hour front desk
  • Wedding services
  • Free breakfast
  • Babysitting or childcare (surcharge)
  • One meeting room
  • Dry cleaning/laundry service
  • Free wired high-speed Internet
  • Supervised childcare/activities (surcharge)
  • Conference space size (meters) - 200
  • Multilingual staff
  • Airport transportation (surcharge)
  • Free WiFi
  • Poolside bar
  • Free reception
  • Spa services on site
  • Billiards or pool table
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Room Facilities

  • Rollaway/extra beds (surcharge)
  • Shower only
  • Private bathroom
  • Free cribs/infant beds
  • Room service (limited hours)
  • Air conditioning
  • Minibar
  • Free toiletries
  • Cable TV service
  • Iron/ironing board
  • Free WiFi
  • Daily housekeeping
  • Pay movies
  • First-run movies
  • Premium bedding
  • Hair dryer
  • Bathrobes
  • LCD TV
  • Slippers
  • Premium TV channels
  • In-room safe
  • Connecting/adjoining rooms available
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Hotel Policy

Know Before You Go

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person (roundtrip)
  • Rollaway bed fee: USD 99 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • The national sales tax (16%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: USD 3 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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