Crowne Plaza West Hanoi

36 Le Duc Tho Street My Dinh Commune, Tu Liem District, Hanoi, 10000, VN

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Crowne Plaza West Hanoi

About the hotel

Property Location
With a stay at Crowne Plaza West Hanoi in Hanoi, you'll be convenient to My Dinh National Stadium and Keangnam Hanoi Landmark Tower. This 5-star hotel is within close proximity of Vietnam National Convention Center and Vietnam Museum of Ethnology.

Make yourself at home in one of the 393 air-conditioned rooms featuring refrigerators and LCD televisions. Cable programming along with iPod docking stations are provided for your entertainment. Private bathrooms have deep soaking bathtubs and hair dryers. Conveniences include phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a sauna. This hotel also features wireless Internet access (surcharge), concierge services, and gift shops/newsstands.

Grab a bite to eat at the hotel's restaurant, where you can take in a garden view, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 4 bars/lounges. Buffet breakfasts are available daily for a fee.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Hotel Facilities

  • Porter/bellhop
  • Shopping on site
  • Full-service spa
  • Free self parking
  • Library
  • Children's club (free)
  • ATM/banking
  • Children's pool
  • 24-hour front desk
  • Terrace
  • Supervised childcare/activities (free)
  • Safe-deposit box at front desk
  • Total number of rooms - 393
  • Concierge services
  • Outdoor pool
  • Sauna
  • Conference center
  • Meeting rooms 9
  • 24-hour fitness facilities
  • Spa treatment room(s)
  • Laundry facilities
  • Number of buildings/towers - 1
  • 24-hour business center
  • Breakfast available (surcharge)
  • Tours/ticket assistance
  • Wedding services
  • Number of floors - 24
  • Limo or Town Car service available
  • Luggage storage
  • Gift shops or newsstand
  • Spa services on site
  • Restaurant
  • Designated smoking areas
  • Garden
  • Number of bars/lounges - 4
  • Poolside bar
  • Health club
  • Airport transportation (surcharge)
  • Free wired high-speed Internet
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Snack bar/deli
  • Dry cleaning/laundry service
  • Number of meeting rooms - 9
  • WiFi (surcharge)
  • Elevator/lift
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Room Facilities

  • Minibar
  • Bathtub only
  • Sofa bed size single
  • iPod docking station
  • Free cribs/infant beds
  • Desk
  • Pillow menu
  • Phone
  • Connecting/adjoining rooms available
  • Climate control
  • Cable TV service
  • In-room childcare (surcharge)
  • Pay movies
  • Daily housekeeping
  • Hair dryer
  • Deep soaking bathtub
  • Slippers
  • Refrigerator
  • Air conditioning
  • LCD TV
  • Private bathroom
  • Iron/ironing board
  • In-room safe
  • Coffee/tea maker
  • Room service (24 hours)
  • Bathrobes
  • Rollaway/extra beds (surcharge)
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Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18 per person (approximately)
  • Fee for in-room wireless Internet: USD 18 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 18 per 24-hour period (rates may vary)
  • Airport shuttle fee: USD 41++ per person (roundtrip)
  • Rollaway bed fee: USD 40++ per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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