Fairmont The Norfolk
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Fairmont The Norfolk
About the hotel
With a stay at Fairmont The Norfolk, you'll be centrally located in Nairobi, steps from University of Nairobi and Kenya National Theatre. This 5-star hotel is within close proximity of Jeevanjee Gardens and Nairobi National Museum.
Make yourself at home in one of the 170 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have rainfall showerheads and complimentary toiletries.
Pamper yourself with onsite body treatments and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.
Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
- Pool umbrellas
- Wedding services
- Spa treatment room(s)
- Limo or Town Car service available
- Express check-out
- Spa services on site
- Gift shops or newsstand
- Conference space size (feet) - 2196
- Airport transportation (surcharge)
- Coffee/tea in common areas
- Poolside bar
- Laundry facilities
- Meeting rooms 9
- Conference center
- Designated smoking areas
- Multilingual staff
- Year Built 1904
- Tours/ticket assistance
- Free valet parking
- Pool sun loungers
- Safe-deposit box at front desk
- WiFi (surcharge)
- Concierge services
- Conference space
- Number of floors - 3
- Breakfast available (surcharge)
- Outdoor pool
- Luggage storage
- Number of restaurants - 2
- Free self parking
- Express check-in
- Number of bars/lounges - 2
- 24-hour front desk
- Number of meeting rooms - 9
- Steam room
- Babysitting or childcare (surcharge)
- Total number of rooms - 170
- Business center
- Conference space size (meters) - 204
- Dry cleaning/laundry service
- Fitness facilities
- Room service (24 hours)
- Premium bedding
- Hair dryer
- Coffee/tea maker
- Blackout drapes/curtains
- Connecting/adjoining rooms available
- Air conditioning
- In-room safe
- Free bottled water
- Free cribs/infant beds
- Flat-panel TV
- Pillow menu
- Satellite TV service
- Free toiletries
- Iron/ironing board
- Daily housekeeping
- Rainfall showerhead
- Pillowtop mattress
- In-room climate control (air conditioning)
- Free wired high-speed Internet
- Free WiFi
- In-room childcare (surcharge)
- Hypo-allergenic bedding available
- Turndown service
Know Before You Go
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Up to 5 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: KES 3000 per person (approximately)
- Fee for wireless Internet in public areas: KES 1500 per night (rates may vary)
- Airport shuttle fee: KES 5500 per vehicle (one way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Mandatory Fees and Taxes
You'll be asked to pay the following charges at the property:
- Deposit: KES 8500 per day
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.Show all hotel policy Show less hotel policy