Fairmont The Norfolk

Harry Thuku Road, PO Box 58581, Nairobi, 00200, KE

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Fairmont The Norfolk

About the hotel

Property Location
With a stay at Fairmont The Norfolk, you'll be centrally located in Nairobi, steps from University of Nairobi and Kenya National Theatre. This 5-star hotel is within close proximity of Jeevanjee Gardens and Nairobi National Museum.

Make yourself at home in one of the 170 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed. Wireless Internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers body treatments and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional amenities include wireless Internet access (surcharge), concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Nairobi? This hotel has 2196 square feet (204 square meters) of space consisting of a conference center, conference space, and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotel Facilities

  • Wedding services
  • Spa treatment room(s)
  • Express check-out
  • Spa services on site
  • Gift shops or newsstand
  • Conference space size (feet) - 2196
  • Airport transportation (surcharge)
  • Poolside bar
  • Meeting rooms 9
  • Conference center
  • Elevator/lift
  • Sauna
  • Designated smoking areas
  • Safe-deposit box at front desk
  • Year Built 1904
  • Concierge services
  • Breakfast available (surcharge)
  • Outdoor pool
  • Free newspapers in lobby
  • Full-service spa
  • Garden
  • Free valet parking
  • Pool sun loungers
  • WiFi (surcharge)
  • Babysitting or childcare (surcharge)
  • Conference space
  • 24-hour front desk
  • Number of meeting rooms - 9
  • Number of floors - 3
  • Steam room
  • Total number of rooms - 170
  • Dry cleaning/laundry service
  • Pool umbrellas
  • Number of restaurants - 2
  • Free self parking
  • Express check-in
  • Number of bars/lounges - 2
  • Limo or Town Car service available
  • Business center
  • Coffee/tea in lobby
  • Laundry facilities
  • Multilingual staff
  • Terrace
  • Tours/ticket assistance
  • Porter/bellhop
  • Luggage storage
  • Conference space size (meters) - 204
  • Free area shuttle
  • Health club
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Room Facilities

  • Room service (24 hours)
  • Connecting/adjoining rooms available
  • Air conditioning
  • In-room safe
  • Premium bedding
  • Coffee/tea maker
  • Pillow menu
  • Blackout drapes/curtains
  • Premium TV channels
  • WiFi (surcharge)
  • Flat-panel TV
  • Phone
  • Free bottled water
  • Daily housekeeping
  • Desk
  • In-room childcare (surcharge)
  • Satellite TV service
  • Iron/ironing board
  • Free toiletries
  • Pillowtop mattress
  • Rollaway/extra beds available
  • Hypo-allergenic bedding available
  • Bathrobes
  • Hair dryer
  • Slippers
  • Free cribs/infant beds
  • Private bathroom
  • Minibar
  • Rainfall showerhead
  • Climate control
  • Free newspaper
  • Turndown service
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Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KES 3000 per person (approximately)
  • Fee for in-room wireless Internet: KES 1500 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: KES 1500 per night (rates may vary)
  • Airport shuttle fee: KES 4300 per person (roundtrip)
  • Deposit: KES 8500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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