Family Concierge at Paradisus Esmeralda - All Inclusive

5 Av. Esq Calle 112, Col. Luis Donaldo, Playa del Carmen, 77710, MX

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Family Concierge at Paradisus Esmeralda - All Inclusive

About the hotel

Property Location
When you stay at Family Concierge at Paradisus Esmeralda - All Inclusive in Playa del Carmen, you'll be next to a golf course and convenient to Guadalupe Church and Canibal Royal Beach Club. This 4.5-star resort is within close proximity of Coco Beach and Mamitas Beach Club.

Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring iPod docking stations and plasma televisions. Rooms have private furnished balconies. Cable programming and DVD players are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have rainfall showerheads and complimentary toiletries.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a waterslide, and an outdoor tennis court. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy a meal at one of the resort's dining establishments, which include 14 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. When you are in need of a refreshing drink, visit a beach bar or one of 11 bars/lounges, or 4 swim-up bars.

Business, Other Amenities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Playa del Carmen? This resort has 25000 square feet (2323 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Hotel Facilities

  • Conference space
  • Tours/ticket assistance
  • Number of floors - 4
  • Outdoor pool
  • Concierge services
  • Children's club (free)
  • Year Built 2011
  • Number of bars/lounges - 11
  • Total number of rooms - 120
  • Outdoor tennis court
  • Supervised childcare/activities
  • Number of meeting rooms - 14
  • Conference space size (feet) - 25000
  • Spa services on site
  • Beach towels
  • Supervised childcare/activities (free)
  • Number of restaurants - 14
  • Hair salon
  • Arcade/game room
  • Snack bar/deli
  • Meeting rooms 14
  • Coffee shop or café
  • Porter/bellhop
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Free self parking
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Waterslide
  • Television in common areas
  • Babysitting or childcare
  • Coffee/tea in common areas
  • Gift shops or newsstand
  • Beach bar
  • Babysitting or childcare (surcharge)
  • Number of swim-up bars - 4
  • Free WiFi
  • Pool umbrellas
  • ATM/banking
  • Free breakfast
  • Business center
  • Elevator/lift
  • Beach umbrellas
  • Children's club
  • Spa treatment room(s)
  • Wedding services
  • Conference space size (meters) - 2323
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Room Facilities

  • Free bottled water
  • Desk
  • Free cribs/infant beds
  • Daily housekeeping
  • Iron/ironing board
  • Espresso maker
  • Rollaway/extra beds (free)
  • Free WiFi
  • Bathrobes
  • Hair dryer
  • Pillow menu
  • iPod docking station
  • Turndown service
  • Pay movies
  • Cable TV service
  • Rainfall showerhead
  • Plasma TV
  • Furnished balcony
  • Slippers
  • Blackout drapes/curtains
  • Air conditioning
  • In-room childcare (surcharge)
  • Minibar (stocked, free items)
  • Private bathroom
  • In-room safe
  • DVD player
  • Room service (24 hours)
  • Premium bedding
  • Connecting/adjoining rooms available
  • Phone
  • Free toiletries
  • Access via exterior corridors
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Hotel Policy

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Up to 4 children 1 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • An early check-in fee will be charged
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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