Garden Palace Hotel Surabaya

Jalan Yos Sudarso 11, Surabaya, 60271, ID

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Garden Palace Hotel Surabaya

About the hotel

Property Location
With a stay at Garden Palace Hotel Surabaya in Surabaya, you'll be minutes from World Trade Centre and Surabaya Plaza Shopping Mall. This 4-star hotel is within close proximity of Submarine Monument and Grahadi.

Make yourself at home in one of the 360 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Rec, Spa, Premium Amenities
Be sure to enjoy recreational amenities including a nightclub and a fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Grab a bite at one of the hotel's 3 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Surabaya? This hotel has 8608 square feet (800 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Hotel Facilities

  • Free wired high-speed Internet
  • Elevator/lift
  • Multilingual staff
  • Parking (limited spaces)
  • Total number of rooms - 360
  • Concierge services
  • Luggage storage
  • Number of restaurants - 3
  • RV, bus, truck parking
  • Conference space
  • Number of bars/lounges - 2
  • Nightclub
  • Dry cleaning/laundry service
  • Wedding services
  • Airport transportation (surcharge)
  • Fitness facilities
  • Meeting rooms
  • Number of meeting rooms - 7
  • Free WiFi
  • Conference space size (feet) - 8608
  • Conference space size (meters) - 800
  • Tours/ticket assistance
  • Porter/bellhop
  • Free newspapers in lobby
  • Area shuttle (surcharge)
  • 24-hour business center
  • 24-hour front desk
  • Self parking (surcharge)
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Room Facilities

  • In-room safe
  • Desk
  • Air conditioning
  • Free toiletries
  • Sofa bed
  • Free bottled water
  • Daily housekeeping
  • Phone
  • Refrigerator
  • Sofa bed size single
  • Television
  • Cable TV service
  • Room service (24 hours)
  • Hair dryer
  • Private bathroom
  • Rollaway/extra beds (surcharge)
  • Free WiFi
  • Slippers
  • Coffee/tea maker
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Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 250.000 per vehicle (one way)
  • Rollaway bed fee: IDR 350.000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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