Gran Melia Palacio de Isora

Avenida Los Oceanos, s/n, Urb. La Jaquita, Alcal�, Guia de Isora, 38686, ES

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Gran Melia Palacio de Isora

About the hotel

Property Location
With a stay at Gran Melia Palacio de Isora in Guia de Isora (Alcala), you'll be minutes from Alcala Beach and close to Los Gigantes Marina. This 5-star resort is within the region of Los Gigantes Beach and Chinyero Volcano.

Make yourself at home in one of the 579 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and minibars.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 3 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the resort's dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 8 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Guia de Isora? This resort has 3000 square feet (279 square meters) of space consisting of a conference center, conference space, and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.

Hotel Facilities

  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 15
  • Meeting rooms 3
  • Pool cabanas (surcharge)
  • Indoor pool
  • Concierge services
  • Safe-deposit box at front desk
  • Conference space size (feet) - 3000
  • Conference space
  • Free valet parking
  • Private beach nearby 5015
  • Arcade/game room
  • Rooftop terrace
  • Spa treatment room(s)
  • Supervised childcare/activities
  • Wedding services
  • Beach bar
  • Hair salon
  • Coffee shop or café
  • Designated smoking areas (fines apply)
  • Children's club
  • Limo or Town Car service available
  • Turkish bath/Hammam
  • Business center
  • Beach umbrellas
  • Tennis on site
  • Poolside bar
  • Steam room
  • Free WiFi
  • Airport transportation (surcharge)
  • Fitness facilities
  • Nightclub
  • Year Built 2008
  • Dry cleaning/laundry service
  • Number of bars/lounges - 8
  • Free breakfast
  • Sauna
  • Number of floors - 5
  • Conference center
  • Laundry facilities
  • Coffee/tea in lobby
  • Beach towels
  • Supervised childcare/activities (free)
  • Multilingual staff
  • Number of restaurants - 7
  • Gift shops or newsstand
  • Elevator/lift
  • Spa services on site
  • Spa tub
  • Garden
  • Full-service spa
  • ATM/banking
  • Outdoor tennis courts 3
  • Children's club (free)
  • Children's pool
  • Billiards or pool table
  • Snack bar/deli
  • Shopping on site
  • Waterslide
  • Pool sun loungers
  • Conference space size (meters) - 279
  • 24-hour front desk
  • Total number of rooms - 579
  • 24-hour health club
  • Beach sun loungers
  • Number of outdoor pools - 3
  • Babysitting or childcare
  • Barbecue grill(s)
  • Porter/bellhop
  • Direct access to private beach
  • Tours/ticket assistance
  • Designated smoking areas
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Room Facilities

  • Designer toiletries
  • Separate bathtub and shower
  • In-room childcare (surcharge)
  • Daily housekeeping
  • Iron/ironing board
  • Room service (24 hours)
  • Climate control
  • Hair dryer
  • Bathrobes
  • In-room safe
  • Turndown service
  • Free toiletries
  • Air conditioning
  • Premium TV channels
  • Flat-panel TV
  • iPod docking station
  • Bidet
  • Satellite TV service
  • Sofa bed
  • Minibar
  • Rainfall showerhead
  • Blackout drapes/curtains
  • Sofa bed size queen
  • Phone
  • Free WiFi
  • Premium bedding
  • Private bathroom
  • Coffee/tea maker
  • Slippers
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Hotel Policy

Know Before You Go

  • Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 102 per vehicle (one way)
  • Pet fee: EUR 95 per pet (varies based on length of stay)
  • Early check-in fee: EUR 50
  • Late check-out fee: EUR 50
  • Crib (infant bed) fee: EUR 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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