Grand Hyatt Playa Del Carmen Resort

1a Avenida esquina Calle 26, Colonia Centro, Playa Del Carmen, 77710, MX

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Grand Hyatt Playa Del Carmen Resort

About the hotel

Property Location
When you stay at Grand Hyatt Playa Del Carmen Resort in Playa del Carmen, you'll be on the beach and minutes from Mario Villanueva Stadium Madrid and Quinta Alegria. This 4.5-star hotel is within close proximity of Pier Navega and Mamitas Beach Club.

Make yourself at home in one of the 314 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, a steam room, and a 24-hour fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 18 meeting rooms available for events.

Hotel Facilities

  • Number of restaurants - 2
  • Tours/ticket assistance
  • Designated smoking areas
  • Pool sun loungers
  • Elevator/lift
  • Terrace
  • Valet parking (surcharge)
  • Coffee/tea in common areas
  • Number of meeting rooms - 18
  • Concierge services
  • Number of floors - 5
  • Number of outdoor pools - 4
  • Number of bars/lounges - 3
  • Beach towels
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Children's pool
  • Free newspapers in lobby
  • Porter/bellhop
  • Garden
  • Accessible bathroom
  • Full-service spa
  • Steam room
  • Beach umbrellas
  • Children's club (surcharge)
  • Hair salon
  • Dry cleaning/laundry service
  • Total number of rooms - 314
  • Beach cabanas (surcharge)
  • Arcade/game room
  • Shopping on site
  • 24-hour front desk
  • Supervised childcare/activities (surcharge)
  • Free WiFi
  • Luggage storage
  • Year Built 2014
  • Pool umbrellas
  • Spa services on site
  • Meeting rooms 18
  • Wedding services
  • 24-hour fitness facilities
  • Beach sun loungers
  • Roll-in shower
  • Babysitting or childcare (surcharge)
  • Spa treatment room(s)
  • In-room accessibility
  • Pool cabanas (surcharge)
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Room Facilities

  • Desk
  • Phone
  • Shower only
  • Private bathroom
  • Flat-panel TV
  • Rollaway/extra beds (surcharge)
  • Ceiling fan
  • Air conditioning
  • Free WiFi
  • Iron/ironing board
  • Free cribs/infant beds
  • Minibar
  • In-room safe (laptop compatible)
  • Bathrobes
  • Connecting/adjoining rooms available
  • Free wired Internet
  • Turndown service
  • Cable TV service
  • Daily housekeeping
  • Rainfall showerhead
  • In-room climate control (air conditioning)
  • Hair dryer
  • Blackout drapes/curtains
  • Coffee/tea maker
  • Furnished balcony
  • Room service (24 hours)
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Hotel Policy

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 8 per day
  • Rollaway bed fee: USD 55.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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