Grand Hyatt Playa Del Carmen Resort

1a Avenida esquina Calle 26, Colonia Centro, Playa Del Carmen, 77710, MX

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Grand Hyatt Playa Del Carmen Resort

About the hotel

Property Location
When you stay at Grand Hyatt Playa Del Carmen Resort in Playa del Carmen, you'll be on the beach and minutes from Mamitas Beach Club and Quinta Alegria. This 4.5-star hotel is within close proximity of Pier Navega and Nuestra Senora del Carmen Catholic Church.

Make yourself at home in one of the 314 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.

Rec, Spa, Premium Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a steam room, and a 24-hour fitness center. Additional amenities include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at one of the 3 bars/lounges.

Business, Other Amenities
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 18 meeting rooms available for events.

Hotel Facilities

  • Tours/ticket assistance
  • Designated smoking areas
  • Pool sun loungers
  • Terrace
  • Coffee/tea in lobby
  • Number of meeting rooms - 18
  • Free beach cabanas
  • Valet parking (surcharge)
  • Children's pool
  • Porter/bellhop
  • Beach towels
  • Number of floors - 5
  • Number of bars/lounges - 3
  • Coffee shop or café
  • ATM/banking
  • Garden
  • Number of outdoor pools - 3
  • Full-service spa
  • Shopping on site
  • 24-hour business center
  • Number of restaurants - 2
  • Free WiFi
  • Steam room
  • Year Built 2014
  • Total number of rooms - 314
  • Pool umbrellas
  • Children's club (surcharge)
  • Arcade/game room
  • Beach sun loungers
  • Grocery/convenience store
  • Dry cleaning/laundry service
  • 24-hour front desk
  • Spa treatment room(s)
  • Meeting rooms
  • Pool cabanas (surcharge)
  • Elevator/lift
  • Concierge services
  • Safe-deposit box at front desk
  • Breakfast available (surcharge)
  • Beach umbrellas
  • Hair salon
  • Wedding services
  • 24-hour fitness facilities
  • Babysitting or childcare (surcharge)
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Room Facilities

  • Free bottled water
  • Shower only
  • Private bathroom
  • Desk
  • Ceiling fan
  • Free WiFi
  • Free cribs/infant beds
  • Flat-panel TV
  • Iron/ironing board
  • Phone
  • Turndown service
  • Minibar
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Bathrobes
  • Hair dryer
  • Climate control
  • Blackout drapes/curtains
  • Coffee/tea maker
  • Furnished balcony
  • Room service (24 hours)
  • Air conditioning
  • In-room safe (laptop compatible)
  • In-room childcare (surcharge)
  • Free wired high-speed Internet
  • Cable TV service
  • Daily housekeeping
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Hotel Policy

Know Before You Go

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: USD 30 per person (approximately)
  • Valet parking fee: USD 8 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • Resort fee: USD 25.00 per accommodation, per night
The hotel resort fee includes:
  • Pool access
  • Fitness center access
  • Internet access
  • In-room coffee
  • In-room bottled water
  • Concierge/valet service

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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