Grand Velas Riviera Maya - All Inclusive

Carretera Canc�n-Tulum KM 62, Municipio Solidaridad, Playa del Carmen, 77710, MX

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Grand Velas Riviera Maya - All Inclusive

About the hotel

Property Location
With a stay at Grand Velas Riviera Maya - All Inclusive, you'll be centrally located in Playa del Carmen, convenient to El Camaleon Golf Club and Gran Coral Golf. This 5-star resort is within the vicinity of Tres Rios Ecopark and Guadalupe Church.

Make yourself at home in one of the 539 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Cable programming and iPod docking stations are provided for your entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.

Rec, Spa, Premium Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 3 outdoor swimming pools and a sauna. This resort also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite at one of the resort's 8 restaurants, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Visit one of the 6 bars/lounges, 2 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily.

Business, Other Amenities
Featured amenities include a business center, limo/town car service, and a computer station. Planning an event in Playa del Carmen? This resort has 91548 square feet (8505 square meters) of space consisting of a conference center, conference space, and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Hotel Facilities

  • ATM/banking
  • Sauna
  • Children's pool
  • Free beach cabanas
  • Supervised childcare/activities (free)
  • Elevator/lift
  • Number of floors - 4
  • Luggage storage
  • Conference space size (feet) - 91548
  • Picnic area
  • Number of bars/lounges - 6
  • Full-service spa
  • Number of indoor pools - 2
  • Tours/ticket assistance
  • Children's club (free)
  • Terrace
  • Free beach shuttle
  • Garden
  • Fitness facilities
  • Designated smoking areas
  • Business center
  • Free breakfast
  • Smoke-free property
  • Free newspapers in lobby
  • Number of restaurants - 8
  • Conference center
  • Arcade/game room
  • Porter/bellhop
  • Area shuttle (surcharge)
  • Concierge services
  • Spa services on site
  • Gift shops or newsstand
  • Multilingual staff
  • Computer station
  • Spa treatment room(s)
  • Number of spa tubs - 4
  • Number of swim-up bars - 3
  • Limo or Town Car service available
  • Number of buildings/towers - 3
  • Free WiFi
  • Number of outdoor pools - 3
  • Shopping on site
  • Beach sun loungers
  • Wedding services
  • Hair salon
  • Number of poolside bars - 3
  • Pool umbrellas
  • Free grocery shopping service
  • Babysitting or childcare (surcharge)
  • 24-hour fitness facilities
  • Airport transportation (surcharge)
  • Front desk (limited hours)
  • Snack bar/deli
  • Free valet parking
  • Meeting rooms 32
  • Beach towels
  • Total number of rooms - 539
  • Conference space
  • Pool sun loungers
  • Number of beach bars - 2
  • Steam room
  • Beach umbrellas
  • Dry cleaning/laundry service
  • Conference space size (meters) - 8505
  • Billiards or pool table
  • Free reception
  • Number of meeting rooms - 32
  • Year Built 2008
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Room Facilities

  • Pillow menu
  • In-room safe (laptop compatible)
  • Dial-up Internet access (surcharge)
  • Free toiletries
  • Desk
  • Flat-panel TV
  • Climate control
  • Daily housekeeping
  • Rollaway/extra beds (free)
  • Turndown service
  • Jetted bathtub
  • Free WiFi
  • Free weekday newspaper
  • Minibar
  • In-room childcare (surcharge)
  • Free cribs/infant beds
  • Ceiling fan
  • Rainfall showerhead
  • Private bathroom
  • Private spa tub
  • iPod docking station
  • Connecting/adjoining rooms available
  • Hair dryer
  • Down comforter
  • Slippers
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Room service (24 hours)
  • Premium bedding
  • Coffee/tea maker
  • Patio
  • Phone
  • HDTV
  • Air conditioning
  • Free bottled water
  • Separate bathtub and shower
  • Iron/ironing board
  • Cable TV service
  • Espresso maker
  • Bathrobes
  • Designer toiletries
  • MP3 docking station
  • DVD player
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Hotel Policy

Know Before You Go

  • Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one way)
  • Late check-out fee: USD 65

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the hotel:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 170.00
  • New Year's Eve (31 December) Gala Dinner per child: USD 75.00 (from 4 to 16 years old)

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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