Hard Rock Hotel Riviera Maya - All Inclusive

Km 72, Carretera Cancun-Chetumal, Puerto Aventuras, 77710, MX

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Hard Rock Hotel Riviera Maya - All Inclusive

About the hotel

Property Location
When you stay at Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras, you'll be next to a golf course and convenient to Dolphinaris Riviera Maya Park and Oasis Beach. This 4.5-star resort is within close proximity of Fatima Bay and Puerto Aventuras Golf Club.

Rooms
Make yourself at home in one of the 1264 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.

Amenities
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Grab a bite to eat at one of the resort's 9 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 7 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras? This resort has 87823 square feet (8159 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Hotel Facilities

  • Shopping on site
  • Number of bars/lounges - 7
  • Grocery/convenience store
  • Number of buildings/towers - 9
  • Free valet parking
  • Designated smoking areas (fines apply)
  • Hair salon
  • 24-hour front desk
  • Supervised childcare/activities
  • Dry cleaning/laundry service
  • Express check-in
  • Babysitting or childcare (surcharge)
  • Steam room
  • Spa treatment room(s)
  • Wedding services
  • Roll-in shower
  • Tours/ticket assistance
  • Children's club
  • Beach umbrellas
  • Meeting rooms 4
  • Number of outdoor pools - 2
  • Business center
  • Computer station
  • Express check-out
  • Airport transportation (surcharge)
  • Total number of rooms - 1264
  • Nightclub
  • Conference space size (feet) - 87823
  • Poolside bar
  • Beach towels
  • Billiards or pool table
  • Outdoor tennis court
  • In-room accessibility
  • Fitness facilities
  • Gift shops or newsstand
  • Number of restaurants - 9
  • Swim-up bar
  • Television in common areas
  • Airport transportation
  • Luggage storage
  • Elevator/lift
  • Designated smoking areas
  • Conference center
  • Sauna
  • Garden
  • Free WiFi
  • Spa tub
  • Supervised childcare/activities (surcharge)
  • Arcade/game room
  • Free self parking
  • Accessible bathroom
  • On private beach
  • Porter/bellhop
  • Snack bar/deli
  • Concierge services
  • Conference space size (meters) - 8159
  • Conference space
  • Babysitting or childcare
  • Multilingual staff
  • Spa services on site
  • Coffee/tea in common areas
  • Children's club (free)
  • Number of coffee shops/cafes - 2
  • Terrace
  • Children's pool
  • Full-service spa
  • ATM/banking
  • Number of floors - 3
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Room Facilities

  • Minibar (stocked, free items)
  • Turndown service
  • Daily housekeeping
  • Separate bathtub and shower
  • Balcony
  • Designer toiletries
  • Bathrobes
  • Room service (24 hours)
  • Premium bedding
  • Blackout drapes/curtains
  • Coffee/tea maker
  • Flat-panel TV
  • Premium TV channels
  • Private spa tub
  • Desk
  • Air conditioning
  • Rollaway/extra beds (free)
  • Jetted bathtub
  • Free bottled water
  • Phone
  • Slippers
  • Free toiletries
  • In-room safe (laptop compatible)
  • Iron/ironing board
  • Satellite TV service
  • Hair dryer
  • Private bathroom
  • Free cribs/infant beds
  • Free WiFi
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Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1500 per room (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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