Hotel Cielo

4th Street, between 5th and 10th Ave, Playa del Carmen, 77710, MX

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Hotel Cielo

About the hotel

Property Location
A stay at Hotel Cielo places you in the heart of Centro, walking distance from Yucatek Divers and Central Square. This hotel is within close proximity of Playa del Carmen Maritime Terminal and Nuestra Senora del Carmen Catholic Church.

Rooms
Make yourself at home in one of the 18 individually decorated guestrooms. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

Amenities
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless Internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

Dining
Enjoy a satisfying meal at a restaurant serving guests of Hotel Cielo.

Business, Other Amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Hotel Facilities

  • Multilingual staff
  • Airport transportation (surcharge)
  • Free WiFi
  • Area shuttle (surcharge)
  • Tours/ticket assistance
  • Beach towels
  • Rooftop terrace
  • Concierge services
  • Number of buildings/towers - 2
  • Safe-deposit box at front desk
  • Beach umbrellas
  • Restaurant
  • Smoke-free property
  • Number of floors - 3
  • Luggage storage
  • Total number of rooms - 18
  • 24-hour front desk
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Room Facilities

  • In-room safe
  • Iron/ironing board (on request)
  • Individually decorated
  • Individually furnished
  • Free toiletries
  • Connecting/adjoining rooms available
  • Hair dryer (on request)
  • Shower only
  • Desk
  • Ceiling fan
  • Air conditioning
  • Cable TV service
  • Private bathroom
  • Daily housekeeping
  • In-room safe (surcharge)
  • Free WiFi
  • Television
  • Turndown service
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Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
  • A resort fee is included in the total price displayed.
  • One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 850 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes
 

The charges below are included in your overall room price:

  • Resort fee

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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