Diplomat Hotel & Business Center

29/1, D. Kunayev Street, Astana, 010000, KZ

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Diplomat Hotel & Business Center

About the hotel

Property Location
With a stay at Diplomat Hotel & Business Center, you'll be centrally located in Astana, steps from Kazakhstan Ministry of Foreign Affairs and minutes from Bayterek Tower. This 4-star hotel is within close proximity of Bayterek Monument and Keruen.

Rooms
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and minibars. 36-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.

Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

Dining
Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available for a fee.

Business, Other Amenities
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Astana? This hotel has 721 square feet (67 square meters) of space consisting of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.

Hotel Facilities

  • Elevator/lift
  • Conference center
  • Sauna
  • Coffee/tea in common areas
  • Terrace
  • Children's pool
  • Tours/ticket assistance
  • Concierge services
  • Conference space
  • ATM/banking
  • Smoke-free property
  • Coffee shop or café
  • 24-hour business center
  • Breakfast available (surcharge)
  • Number of restaurants - 2
  • Luggage storage
  • Total number of rooms - 77
  • Safe-deposit box at front desk
  • Free self parking
  • Free newspapers in lobby
  • Number of floors - 21
  • Porter/bellhop
  • Steam room
  • Karaoke
  • Full-service spa
  • Indoor pool
  • Conference space size (feet) - 721
  • Designated smoking areas (fines apply)
  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Meeting rooms 4
  • Number of buildings/towers - 1
  • Express check-in
  • 24-hour front desk
  • Train station pickup (surcharge)
  • Year Built 2008
  • Express check-out
  • Fitness facilities
  • Computer station
  • Conference space size (meters) - 67
  • Spa services on site
  • Number of bars/lounges - 3
  • Television in common areas
  • Number of meeting rooms - 3
  • Wedding services
  • Airport transportation (surcharge)
  • Spa treatment room(s)
  • Multilingual staff
  • Poolside bar
  • Gift shops or newsstand
  • Babysitting or childcare
  • Turkish bath/Hammam
  • Free WiFi
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Room Facilities

  • Desk
  • Private bathroom
  • Air conditioning
  • Free bottled water
  • Phone
  • Free toiletries
  • Flat-panel TV
  • In-room childcare (surcharge)
  • Cable TV service
  • Minibar
  • Soundproofed rooms
  • Free WiFi
  • Daily housekeeping
  • Rollaway/extra beds (free)
  • Hypo-allergenic bedding available
  • Bathrobes
  • Refrigerator
  • Electric kettle
  • Blackout drapes/curtains
  • Deep soaking bathtub
  • Hair dryer
  • Iron/ironing board (on request)
  • Room service (24 hours)
  • Heating
  • Egyptian-cotton sheets
  • Slippers
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Hotel Policy

Know Before You Go

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: KZT 2500 per person (approximately)
  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • An early check-in fee will be charged
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

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