Hotel Jen Penang By Shangri-La

Magazine Road, George Town, Penang, 10300, MY

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Hotel Jen Penang By Shangri-La

About the hotel

Property Location
With a stay at Hotel Jen Penang By Shangri-La, you'll be centrally located in Penang, steps from KOMTAR and minutes from 1st Avenue Mall. This 4-star hotel is convenient to Prangin Mall.

Rooms
Make yourself at home in one of the 443 air-conditioned guestrooms. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Amenities
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Dining
Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel Facilities

  • Wedding services
  • Roll-in shower
  • Limo or Town Car service available
  • Business center
  • Gift shops or newsstand
  • 24-hour health club
  • In-room accessibility
  • Express check-out
  • Pool umbrellas
  • Free reception
  • Free WiFi
  • Airport transportation (surcharge)
  • Meeting rooms
  • Spa services on site
  • Express check-in
  • Babysitting or childcare (surcharge)
  • Computer station
  • 24-hour front desk
  • Steam room
  • Elevator/lift
  • Dry cleaning/laundry service
  • Number of meeting rooms - 8
  • Restaurant
  • Designated smoking areas (fines apply)
  • Number of bars/lounges - 2
  • Porter/bellhop
  • Sauna
  • Conference center
  • Year Built 1986
  • Concierge services
  • Free beach shuttle
  • Laundry facilities
  • Safe-deposit box at front desk
  • Outdoor pool
  • Free self parking
  • Breakfast available (surcharge)
  • Free wired high-speed Internet
  • Total number of rooms - 443
  • Number of buildings/towers - 1
  • Accessible bathroom
  • Television in common areas
  • Hair salon
  • Tours/ticket assistance
  • Designated smoking areas
  • Luggage storage
  • Multilingual staff
  • Number of floors - 17
  • Children's pool
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Room Facilities

  • Room service (24 hours)
  • Private bathroom
  • Connecting/adjoining rooms available
  • Air conditioning
  • Free toiletries
  • Phone
  • Deep soaking bathtub
  • Slippers
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Free wired high-speed Internet
  • In-room massage available
  • Rollaway/extra beds (surcharge)
  • In-room safe
  • Down comforter
  • Hair dryer
  • Bathrobes
  • Free WiFi
  • Shower/tub combination
  • Satellite TV service
  • Iron/ironing board
  • Free bottled water
  • Desk
  • Pillow menu
  • Daily housekeeping
  • Premium TV channels
  • Free cribs/infant beds
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Hotel Policy

Know Before You Go

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 53 for adults and MYR 28 for children (approximately)
  • Airport shuttle fee: MYR 117 per vehicle (roundtrip)
  • Rollaway bed fee: MYR 233.20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Renovations and Closures
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

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