Hotel Jen Penang By Shangri-La

Magazine Road, George Town, Penang, 10300, MY

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Hotel Jen Penang By Shangri-La

About the hotel

Property Location
With a stay at Hotel Jen Penang By Shangri-La, you'll be centrally located in Penang, steps from KOMTAR and minutes from 1st Avenue Mall. This 4-star hotel is convenient to Prangin Mall.

Make yourself at home in one of the 443 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Satisfy your appetite at the hotel's restaurant, which serves breakfast, lunch, and dinner, or stay in and take advantage of 24-hour room service. Mingle with other guests at a complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges.

Business, Other Amenities
Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotel Facilities

  • Limo or Town Car service available
  • Business center
  • 24-hour health club
  • Gift shops or newsstand
  • In-room accessibility
  • Express check-out
  • Pool umbrellas
  • Free WiFi
  • Free reception
  • Spa services on site
  • Computer station
  • 24-hour front desk
  • Number of bars/lounges - 2
  • Steam room
  • Meeting rooms 6
  • Dry cleaning/laundry service
  • Laundry facilities
  • Restaurant
  • Porter/bellhop
  • Free self parking
  • Free beach shuttle
  • Television in common areas
  • Wedding services
  • Roll-in shower
  • Total number of rooms - 443
  • Luggage storage
  • Tours/ticket assistance
  • Designated smoking areas
  • Multilingual staff
  • Number of floors - 17
  • Children's pool
  • Accessible bathroom
  • Airport transportation (surcharge)
  • Express check-in
  • Babysitting or childcare (surcharge)
  • Elevator/lift
  • Number of meeting rooms - 8
  • Designated smoking areas (fines apply)
  • Sauna
  • Conference center
  • Year Built 1986
  • Concierge services
  • Safe-deposit box at front desk
  • Outdoor pool
  • Breakfast available (surcharge)
  • Free wired Internet
  • Number of buildings/towers - 1
  • Hair salon
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Room Facilities

  • Room service (24 hours)
  • Private bathroom
  • Air conditioning
  • Phone
  • Slippers
  • Blackout drapes/curtains
  • Hair dryer
  • In-room massage available
  • Bathrobes
  • Satellite TV service
  • Free WiFi
  • Connecting/adjoining rooms available
  • Iron/ironing board
  • Free toiletries
  • Premium TV channels
  • LCD TV
  • Shower only
  • Free bottled water
  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Free wired Internet
  • Down comforter
  • In-room safe (laptop compatible)
  • Desk
  • Pillow menu
  • Daily housekeeping
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Hotel Policy

Know Before You Go

  • This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.


The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: MYR 55 for adults and MYR 25 for children (approximately)
  • Airport shuttle fee: MYR 117 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Mandatory Fees and Taxes

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3 per accommodation, per night
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

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