Air China on Zuji HK
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Air China fares (ex-Hong Kong)
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Air China (CA) Highlights
Air China’s logo consists of an artistic Phoenix pattern, the Chinese name of the airline written in calligraphy by former national leader Mr. Deng Xiaoping, and "AIR CHINA" written in English. The phoenix logo is also an artistic transfiguration of the word "VIP". The color is the traditional Chinese red which implies auspiciousness, completion, peace and happiness, and expresses Air China's sincere passion to serve society and endlessly pursue safety. Air China holds its vision and orientation as “a well-established global airline”, the connotation of which is to realize four strategic objectives: leading competitiveness in the world market, continuously enhanced development potential, excellent and distinguished travel experiences for passengers, and steadily increasing profits. Its enterprise spirit emphasizes "serving the world with a warm heart and guiding the future by innovation". Its enterprise mission is to "meet the requirements of customers and create mutual value". Its enterprise sense of worth is to "deliver a high level of service and earn universal approval from the public". Its service philosophy is "Credibility, Convenience, Comfort and Choice".
Air China is China’s exclusive national flag carrier for civil aviation, a member of the Star Alliance, the world’s largest airline alliance, and it was the official airline partner of the 2008 Beijing Olympic Games. It ranks first among domestic airline brands (evaluated by the World Brand Laboratory as having a brand value of RMB 76.568 billion in 2013) and it is leading ahead of its domestic competitors in passenger and freight air transport and related services.
As of December 31, 2013, Air China (including its holding companies) owns 497 aircraft, featuring Boeing and Airbus, with an average age of 6.33 years. It operates 298 passenger routes, including 71 international routes, 15 regional routes and 212 domestic routes, covering 31 countries and regions, and 154 cities (47 international cities, 3regions, and 104 domestic cities). In cooperation with Star Alliance member airlines, its service network is further extended to 1,328 destinations in195countries.
Air China is committed to providing passengers with the "Four Cs" service of Credibility, Convenience, Comfort and Choice. Air China’s frequent flyer program, PhoenixMiles, has the longest history of any frequent flyer program in China. Through the integration of its various memberships under Air China holding companies and joint-stock companies, all are unified as “PhoenixMiles”. By the end of 2013, the PhoenixMiles program had more than 2891 million members. Air China is the first domestic civil airline to launch "Forbidden Pavilion" First Class and "Capital Pavilion" Business Class, the two-class elite services on medium-to-long distance flights featuring "lie-flat seats" and a "distinguished service throughout the journey" experience, which provides passengers with distinguished, comfortable and convenient travel space and considerate service. Air China adheres to customer-oriented service innovation, and has rolled out a series of new products including the “Global Flight Manager Program" and " Air China Unlimited". Air China enjoys a strong domestic and international connection capacity and sales network, owns an extensive high-quality client group and has become the first choice for many clients from Chinese governmental organizations and companies. On June 28, 2011, Air China was awarded the 4-star rating by SKYTRAX - the international authority for accrediting airline services. On June 12, 2012, Air China was granted the Fast Travel Gold Award at the 68th IATA Annual General Meeting and World Air Transport Summit.
Air China has a team of pilots and flight attendants with excellent technical training, a precise work style and good service skills. Air China’s award-winning pilot team has received many prizes such as the "ICAO Medal of Honor", "National Safe Production Advanced Unit", and the "Pilot Example of Safe Flight". The team has created a world-class flight safety record: completing a successful polar flight, creating a miraculous 45-year safe flight record (starting from 1965) by mastering the tough Chengdu - Lhasa route, once regarded as a "restricted air zone" by the international civil aviation industry (a route that is recognized worldwide for its difficult flight conditions), and by performing successful night flights to Lhasa in 2008. Its cabin crew team demonstrates its internationalization with the addition of Japanese, Korean and German flight attendants who are professional and dedicated. They are the best friends to passengers in the blue sky. They consistently put forward the "Four Cs" service of Credibility, Convenience, Comfort and Choice. The quality of their service has been acclaimed by passengers.