Since Typhoon Trami is approaching Japan, some airlines have announced special ticketing guidelines for affected passengers. We are trying our best to assist you in priority, however, please be expected that our turnaround time of hotline, email and webchat service will be longer than usual due to a huge number of emergency enquiries and our customer service team is doing their best to help affected customers ASAP.
For any enquiries, it would be much appreciated if you can send by email to [email protected].
For Airlines notice, you can go to below links for latest updates.
Cathay Pacific Airways / Cathay Dragon: http://bit.ly/2OTWJR8
Hong Kong Airlines： http://bit.ly/2QsecBc
Hong Kong Express： http://bit.ly/2Ncj1AL